MAJOR PRACTICE CHANGES

EFFECTIVE Janurary 1, 2021


 I've decided split my time between Florida and Texas, with a majority of my time spent in Texas. Therefore, I am making some changes to how we operate our clinic.  I am hopeful that these changes will improve our ability to provide the care you need.  Below is a list of changes we will make in the office.  


1.  Our regular office hours will be 8am to 4:30pm Tuesday to Thursday.  Fridays 8am to noon

      Lunch from 12-1pm.  


2.  I will see patients in the office the first full week of each month with extended hours if needed.       During that week, I will see patients in the office Tuesday to Saturday. 


3.  I will see patients via Telemed 2 weeks of each month.


4.  The last week of the month, I will be working with persons interested in my new practice called        Intimate Awakenings.  I will offer sexology courses and sessions online using ZOOM. 


​5.  If you call the office and need something done, please be patient with me and the staff.  Allow            48 hours for a reply.   If you call by noon on Thursday,  we will do our best to address your                     request by the end of the day.  Messages left after noon on Thursday may not be addressed                 until the staff returns the following Tuesday.   


6.  I could really use your help.  Please try to follow your plan of care.  Keep up with your refills,              and appointments.  For refills, call your pharmacy first.  Ask for the medication by name, not             the prescription number.  If you run out of meds and you have not followed your plan,  please             do not get upset when your refill request is denied.  


If at any point you believe you are not receiving the care and assistance you need, please contact me directly at  michelle@hormoneandwellness.com or text me at 850-814-9212. 


Thank you,

​Michelle


HERE'S WHAT'S GOING ON

​​


WE WILL BE ACCEPTING THE FOLLOWING INSURANCES  IN 2021

  • MEDICARE
  • TRICARE (Select, TFL) *
  • UNITED HEALTHCARE (most plans)


WE WILL BE OUT OF NETWORK WITH ALL OTHER PLANS


  OUR CASH PAY PRICES FOR 2021 ARE AS FOLLOWS:


  INITIAL CONSULTATION FOR NEW PATIENT                                                                $275.00

  INITIAL REVIEW OF LABS AND TREATMENT PLANNING                                     $225.00

  IN OFFICE FOLLOW UP                                                                                                                 $150.00

  TELEMED (video) APPOINTMENT                                                                                          $100.00

  NO SHOW-LATE CANCELLATION FEE +                                                                             $ 50-75

  15 MIN PHONE CALL                                                                                                                       $ 50.00

  AFTER HOURS PHONE CALL #                                                                                                 $ 75.00

  Blood Draw fee                                                                                                                                     $ 25.00
  Injections                                                                                                                                                  $ 15.00
  Prior Authorization for most Prescriptions                                                                         $ 10-25
  Prior Authorization for most Procedures                                                                             $ 25.00


ALL FEES ARE DUE AT THE TIME OF SERVICE


    * Tricare Prime will be accepted with a referral. 

   + No show/late cancellation fee must be paid before another appointment can be scheduled

   # Must be paid before the phone call.     Use the payment button on the Contact Us page                                           



 



DATES  FOR  UPCOMING  IN-OFFICE  APPOINTMENTS


                                                                 

                                   JUNE  29- JULY 1                        AUGUST 3-6, 31

                                   SEPTEMBER 1-3                         OCTOBER 5-8

​                                   NOVEMBER 2-5                          DECEMBER TBA



"ASK MICHELLE"

   I am often asked questions about medical issues or conditions that are unrelated       to homones.  I am more than happy to help you understand other health concerns       you may have.  There are often several different ways of addressing health                 conditions and you may have trouble deciding which treatment is best for you.  If       you, your family or friends have aquestions about a medical conditions, please feel     free to schedule a time to ask me your questions.  This service is offered through       Telemed or Zoom appointments. 

   Text your question to 850-397-3898 and I will contact you to provide you with an       answer.  The cost for this service is only $50 per  30min session. 


To ALL HWC Patients, 


I hope all is well with you and your family.  It seems like things are starting to get better for those of us who are ready to get out and do things.  So far, 2021 has been a much better year for me.  I have decreased the number of patients I am seeing and I'm feeling a lot less stressed.  


SCHEDULE:
I just wanted update everyone on changes to the office and my schedule.  I will be in the office from 10am to 1pm tomorrow June 7th, for anyone who needs to pick up anything from the office.  
I am back to a one woman show, but it seems to be working alright so far.  I think I have addressed all requests from the past 2 weeks.  If you have requested something that has not been done, please let me know.  
I will be in Texas from the afternoon of June 7- June 21.  I will forward calls to my cell phone.  You can also send me a text at 850-397-3898.  During this time, I will be seeing patients via telemed.  I will return to the office on June 22 and see patients until July 1.  I will not be in the office during the month of July, so please double check your refills.  If you are due for refills and an appointment in July, please get on the schedule for the end of June or first of August. 


FOLLOW UP:
Please pay attention to your plan.  If I have requested a prostate exam, mammogram or labs please be compliant.  If you are asked to follow up after labs, or in 3 months or in 6 months, please be compliant. I usually send enough refills to last you until the next time you are to be seen.  If you are running out of refills, it usually means its time for a follow up. PLEASE DO NOT get upset when I say no to refills if you have not been compliant. You are all adults (98%) so please take responsibility for yourself and your care. 
If you have not been seen in 2021 (in office or via telemed) and you plan to continue with my office, please let me know by July first. 


ACCOUNT BALANCES:
If you have received a statement from our billing office, please bring your account to zero by the end of June.  Anyone with a past due balance after July1st, will not be seen and refills will not be provided. If you are not sure if you have an outstanding balance for 2021, please feel free to contact our billing service:
Jennings Medical Billing
850-747-0420
Ashley is our account manager
Thank you all for trusting me to be a part of your healthcare team.  

Michelle



OUR LOCATION:

1532 JENKS AVE

​PANAMA CITY, FL 32405


PARKING IN THE REAR IN TE GRAVEL PARKING LOT



YOU CAN SEND US A SECURE/ HIPPA COMPLIANT TEXT MESSAGE 


AT 850-397-3898 


URGENT CALLS  DURING AFTER  HOURS AND WEEKENDS  COST  $75.00  AND MUST  BE  PRE-PAID


SEE THE PAY NOW BUTTON ON THE CONTACT US PAGE


EFFECTIVE APRIL 1, 2021


     OUR OFFICE HOUR WILL CHANGE TO:


     MONDAY                  CLOSED 

     TUESDAY                       9:00 AM TO 4:30 PM

     WEDNESDAY                 9:00 AM TO 4:30 PM

     THURSDAY                    9:00 AM TO 4:30 PM

     FRIDAY                           9:00 AM TO 12 PM


    CLOSED DAILY FROM 12:00 PM TO 1:00 PM


Update to Medicare Deductible, Coinsurance and Premium Rates for Calendar Year (CY) 2021

Effective Date: January 1, 2021 Implementation Date: January 4, 2021 


2021 Part B – Part B

Standard Premium of $148.50 a month 

Part B Deductible of $203.00 a year 

Coinsurance of 20%